"Help & Support: 37signals ID" is a new help section devoted to 37signals ID. FAQs you'll find there:
- What is a 37signals ID and why do I need it?
- I keep getting a notice that I have to change my username. Why am I being told to do this?
- I'm only a user on one account. Do I still need a 37signals ID?
- The username I want is already taken. How can that be?
- I was invited to join an account, but I already have a 37signals ID. Do I have to create a new one?
- I can't login and I'm seeing an error that my email isn't recognized when I go to Launchpad. Why can't it find my account?
- My Basecamp account is appearing in Launchpad, but now I want to add my Backpack account. How do I add this to Launchpad?
- One of my users forgot their login, and I can no longer change it for them. How can I get them logged in?
- I'm the owner or admin for my account. Why can't I update my user's personal informaiton or their photo?
- I accidentally set up multiple 37signals IDs. Can I merge them so I just have one?
- How do I link my account with third-party products or RSS feed readers that integrate with 37signals products?
